http://www.cusimano.com
|
http://www.cusimano.com |
I believe that every purchaser of legal services is entitled to certain fundamental rights and privileges when working with a lawyer. My "charter of client rights" identifies the superior quality of service that I will provide to you.
Charter of Client Rights
I will...
- Return my client's phone calls and messages promptly
- Provide you with timely service
- Hold in strict confidence all information concerning your business
- Provide you with reasonable and clear fee structure
- Provide you with honest and candid advice
- Explain the law and your options to you
- Answer your questions clearly
- Listen to you
- Treat you with friendliness & respect
- Deliver high quality service
- Understand the nature of your business
- Explain my fees & disbursements
- Provide you with all correspondence that I send or receive for you
- Develop and explain to you an action plan for your legal matter
- Keep you informed of the progress of your legal matter
- Work in conjunction with you & your accountant & financial insitution
- Introduce you to accountants, financial institutions, business planners, and business evaluators
- Provide information brochures
- Include with my invoice to you an itemized list work on your file, hours spent on your work, my hourly rate, and detailed descriptions of the work completed.
Revised: November 7, 1997.
©Peter Cusimano, 1997-2001. (http://www.cusimano.com)
Back to title page